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Privacy Policy

This Privacy Policy (Policy) outlines details of the information collected, stored or otherwise processed by Anand Kumar Jaiswal, Trading as ME-DIGITAL (We/Our/Us).

This Policy specifically governs the usage of the information collected by us from any person accessing Our website (User) accessible at [Insert hyperlink of App]and any associated mobile sites, and/or applications (Platform), which can be accessed by you through any internet-enabled devices inter alia any computer and/or handheld mobile device.You should read this Privacy Policy in its entirety, in conjunction the Terms of Use (ToU), available at:[Insert hyperlink hyperlink of  App]

This Policy is published in compliance with, inter alia the provisions of the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and the Sensitive Personal Data or Information) Rules, 2011.By accessing the Platform, you confirm to have read and understood the Policy, and grant Us your explicit consent to be bound by it. For the sake of brevity your use of “ME-Digital” in any electronic form or device including but not limited to SD cards, tablets or other storage/transmitting device shall be bound by the terms and conditions enumerated and agreed upon hereunder with wilful and free consent. If you do not agree with the terms of this Policy, you must cease to access and immediately discontinue the use of the Platform.

Information Collected by Us

  1. We receive and store the following information about you:

                                 i.          Personal Information i.e. any information which exclusively define you (e.g.  your Name, age, location, postal address, telephone number, email address, etc.

                                ii.          Non-Personal Information e.g. your interests, demographics, use of the sites including social networking sites, etc.

                               iii.          Automatically Collected Information e.g. the type of mobile device you use, your mobile device unique device ID, the IP address of your mobile device, browser setting type, operating system, network information and device type settings including but not limited to crash reports, system activity, the date, time and referral URL of your request

                                iv.        Financial Information i.e.data related to your payment method (e.g. valid credit card number, card brand, expiration date, etc.) that we may collect when you purchase, order or request information about our services from the Application. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, [Payment Processor Name], and you are encouraged to review their privacy policy and contact them directly for responses to your questions.


                                 v.        Cookies, Flash Cookies and Web Beacons:

  1. “Cookies” are simple text files stored by your web browser that provide a method of distinguishing among actual users and visitors to the website. Cookies also allow Us to provide you with more relevant, and targeted content as you travel through pageson thePlatform;
  2. A “flash cookie” is a data file placed on your device via the Adobe Flash plug-in, which may be built-in or downloaded by you to your computer or other device. Flash cookies may be used for various purposes, such as enabling a Flash feature and remembering your preferences.
  3. A “web beacon” (also known as an “action tag”, “tracer tag”, or “single-pixel GIF”) is an invisible graphic that is programmed only to collect non-personal information about your use of our Sites or emails sent to you; and
  4. We will not differentiate between who is using the device to access the Application, Website or Services or products, so long as the log in/access credentials match with yours. In order to make the best use of the Application/Website/Services/products and enable your Information to be captured accurately on the Application/Website/Services/products, it is essential that you have logged in using your own credentials.
  5. Any portion of the Information containing personal data relating to minors provided by you shall be deemed to be given with the consent of the minor’s legal guardian. Such consent is deemed to be provided by your registration with ME-Digital.
  6. We may use third party contractors and service providers to process your data and / or to contact you for the purposes of providing our services. Such contractors and service providers are contractually bound to protect your information in the same way as we do.

Why We Collect Information

  1. In order to effectively provide Our services and enable full functionality and enhanced use of the features of the Platform, we may use your information for the purposes specified hereunder or limited to the extent of being able to:

                          i.                Provide Our services;

                         ii.                Provide you with updates, required notices, marketing promotions, reports and any information pursuant to provision of Our services;

                         iii.                Communicate with you or respond to your requestsin respect to your use of the Platform;

                        iv.                Updating your data on our records to ensure its accuracy;

                         v.                Analytical purposes to improve the efficiency of Our Platform;and

                        vi.                Ensuring network and information security.

Sharing and Disclosure of Information

  1. We may also share your information and other information with third parties who provide services to us including inter alia website management, provision of information technology and related infrastructure, customer service, e-mail delivery, auditing, and other similar services. It is Our constant endeavour to ensure that Our service providers adhere to a similar data protection and security framework that We have presented, and you have agreed to in this Policy. However, We will not be liable or responsible for the privacy practices of such third-party entities. We urge you to read, understand and then agree to the privacy policies of such third-party entities.
  2. We may also receive information about you, from third party social media applications and plug-ins etc. You understand and agree that when you use any social media application or plug-in, which is owned and/or operated by such third parties, you are subject to policies of such third parties. We urge you to read, understand and then agree to such policies.


  1. We may be required to disclose and otherwise use your information, where the disclosure of your information is necessary for enforcing any other legal right or claim.


  1. We may share your information with our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include Our parent company and any subsidiaries, joint venture, partnership or any other form of legal entity that We control or that are under common control with Us.


  1. In the event where there is any restructuring, reorganization, merger or sale, or any other form of transfer of assets, We will transfer your information to the third-party so involved in the transaction, only subject to an agreement by the other party in respect to your information, to process and store your information in a manner which is consistent to this Policy.

Interaction with Other Applications, Networks, Platforms

  1. You may choose to use other third-party platforms, to access our Platform, which may have policies differing from ours. While we allow you to use such enabling services, it is noteworthy that these have and are governed by distinct and independent privacy policies and terms of use, which we recommend you read very carefully.


  1. At all times, you have the right to access, reviewor update your information, orrequest for erasure or correction of your data,or withdraw your consent and restrictUs from processing or to object to processing of your data by us,to receive communications from us as well as the right to request for transfer of your data (Your Rights) by submitting a written request to Us at [Insert relevant e-mail ID for customer care]. We reserve the right to refuse your request, upon informing you of Our reason for doing so.


  1. You also acknowledge that deletion of some of these details may result in the cancelation of your registrationwith the Platform and, or, deletion from Our distribution lists, as such details may be necessary for the enablement and maintenance of your account with Us.


  1. You may opt in to receive certain communications, including marketing communications and advertisement information, from Us on your registered e-mail address as submitted to Us by you pursuant to your registration with the Platform.If you no longer wish to receive certain communications, including but not related to marketing communications and advertisement information, from us via e-mail you can unsubscribe from suchcommunications by writing to us at medigital@mentorsedu.com.


  1. We will, to the extent possible, notify the third parties to whom your information has been disclosed, in case of any updation, erasure, correction or withdrawal of your information.


  1. You have the right to file complaints regarding processing of your information by us before the relevant government authority.


Data Security

  1. We understand that we must safeguard your information as available with us. We use and employ reasonable and appropriate technical measures, encryptionand techniques to protect your information against any unauthorized access, use and unlawful processing. We process all information and data gathered by us in a fair and transparent manner and within the legal framework of applicable laws of the country.


  1. We review all information provided, collected, processed, stored by Us, to prevent unauthorised access to Our systems.


  1. We restrict access to your information to Our employees or service providers which require the information to provide the Service. Such employees and, or, service providers are subject to strict confidentiality and non-disclosure norms. Anyone found guilty of breach of such terms will be subject to strict disciplinary actions and or termination from service.

Data Retention Policy

  1. We retain your information as required and as permitted by the applicable laws or regulations. Reasonable measures are employed to destroy or to remove identifiers in a secure manner when it is no longer required to be retained with us. We store all the data collated and or processed for a term of [●] from the date on which the data is collected. On expiry of the said term, the data collected by us will be removed from our records. This time period has been determined to ensure that We are in compliance with the laws as applicable to us. We may exceed the period of retaining your information if explicitly consented to by You or if it so becomes necessary to comply with any applicable law.

Cookies and Advertising

  1. As mentioned in Paragraph 1(v) of this Policy, We use cookies and other related technologies, as well as several advertising identifiers for several purposes. This is done with the intention and purpose to understand better the users and their preferences. If you do not consent to the use of cookies, or similar technologies by us you may at any time adjust your browser settings and delete or disable such cookies. However, this may affect you experience on Our Platform and some of ME-Digital features and services may not function properly if your cookies are disabled.

Changes in the Policy

  1. As our Sites, Application, product, etc. continue to develop, we may add new services and features to them. In the event that these additions affect our Privacy Policy, or if other changes in our privacy practices or applicable laws necessitate changes to the Privacy Policy, this document will be updated accordingly The previous versions of this Policy will be made available as and when updated on our Platform. We encourage you to review this section periodicallyand agree to any changes made. If you do not wish to accept any changes made to this Policy, you may cancel your use of our services and the Platform. Your continued use of our Platform constitutes your deemed acceptance to all such changes..

Privacy Contact

  1. Please feel free to contact our Data Protection Officer [●] by email at: medigital@mentorsedu.com about the privacy or security of your information or if you have any questions, concerns, requests, or comments. [NOTE TO DRAFT: Please provide details of the Data Protection Officer.]


  1. Our Data Officer will, to the extent possible, deal with all complaints, grievances and or comments received in an expeditious manner and no later than 30 days from the date of receipt of any complaints and or grievance.


  1. We request you to provide us with the following details in your query or grievance, as applicable:

                          i.                Identification details, allowing us to address your issues better;

                         ii.                Your address, telephone number or email address, for the purposes of communication; and

                         iii.                Any authorizations which may be required, enabling us to process the information.

This Policy was last updated on [●]2020 at [●] hrs.